Our core competencies fall into the following areas:
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IT Service Management and Governance (ITIL/ISO 20000, COBIT and ISO27001) |
| IT Process Maturity Assessment (using COBIT 5 Maturity Model) |
| IT Process Customization, Design and Improvement using ITIL Best Practices (Process Models, Policy & Procedures) |
| ITSM/ITIL Tool Evaluation and Selection |
| IT Department Organizational Structure |
| Roles and Responsibilities Specification and RACI chart |
| Outsourcing and Service Level Management (SLM) |
| Gap Analysis and Migration Planning (Road-map) |
| Information Security Management Implementation & Audit using ISO 27001 |
| IT Governance, Performance Management & Optimization |
| IT Training Strategy, Development and Management |
| Organizational Change Management Planning |
Big Data, Data Warehouse & Business Intelligence (BI) |
| Big Data Requirement Assessment |
| Big Data Trend Analysis and Architecture |
| Big Data Analytics Tool Configuration and Implementation (such as Hadoop, SAP, etc) |
|
Big Data Tools Evaluation and Selection |
| Data and Application Integration |
| ETL Process and Data Migration |
| KPI Analysis and Design |
| Data Warehouse and BI Architecture |
| DW / BI Gap Analysis |
| Road-map Development |
IT Strategy, Architecture and Business Transformation |
| IT Strategic Planning |
| Enterprise Architecture and Business Transformation |
| Business Process Improvement and Re-engineering |
| Customization and Implementation of tmForum Frameworx (e-TOM, SID, TAM) |
| IT Infrastructure Architecture (TRM) |
| Cloud Infrastructure and Services (SaaS, PaaS, IaaS) |
| Business Case Development for IT Initiatives |
| Project Management and Control (using PMBOK / Prince II) |
| Project Stewardship |
| Information Systems Integration and Interoperability |
| Applications Architecture Specification |
| Applications Integration Architecture Specification (EAI or ESB) |
| Information Architecture Specification |
| Gap Analysis and Migration Planning |
| Request For Proposal (RFP) Development for Enterprise Initiatives |
Training and Courseware Development Services |
| ITIL 2011 Foundation |
| ITIL Executive Seminar |
| ITIL Practitioners Workshop (Case Study Based) |
| IT Governance & Audit |
| Enterprise Architecture and Business Transformation |
| Big Data Trends and Technologies |
| DW / BI Seminars and Workshops |
| Courseware Development |
